1. Website Presentation
Pursuant to Article 6 of French Law no. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, users of the website http://www.lenegresco.com are hereby informed of the identity of the various stakeholders involved in its creation and monitoring:
Owner: S.A. HÔTEL NEGRESCO
Legal Form: Public Limited Company with a Board of Directors (SAI)
Share Capital: €1.469.265,00
Trade Register: B 957 810 146 Nice
SIRET: 957 810 146 00010
Registered Office: 37 Promenade des Anglais, 06000 Nice, France
Tel: +33 (0)4 93 16 64 00
Email: direction@lenegresco.com
VAT Number: FR32957810146
Hosting provider: OVH, SAS, 2 rue Kellermann, 59100 Roubaix, France
Design, Development and Maintenance: Agence Mozaik
2. General terms and conditions of use of the website and services offered
Use of the website http://www.lenegresco.com implies full and unconditional acceptance of the general terms of use set out below. These may be amended or updated at any time; users of the site http://www.lenegresco.com are therefore invited to consult them regularly.
The site is normally accessible at all times. However, interruptions for technical maintenance may be scheduled by S.A. HÔTEL NEGRESCO, which shall endeavour to provide prior notice to users
The website http://www.lenegresco.com is updated regularly. Likewise, this legal notice may be amended at any time and remains binding on the user, who is to consult it as frequently as possible.
3. Description of Services Provided
The purpose of the website http://www.lenegresco.com is to provide information concerning the activities of the hotel Le Negresco.
S.A. HÔTEL NEGRESCO endeavours to provide information on the website http://www.lenegresco.com that is as accurate as possible. Nevertheless, it shall not be held liable for any omissions, inaccuracies or deficiencies in updates, whether caused by itself or by third parties providing such information.
All information provided on the website http://www.lenegresco.com is for information purposes only and is subject to change. Furthermore, the information provided is not exhaustive and may be amended following its publication online.
4. Technical Data Limitations
The website operates on WordPress technology
S.A. HÔTEL NEGRESCO shall not be held liable for any material damage arising from the use of the site In addition, users agree to access the site using recent, virus-free equipment with an up-to-date, latest-generation browser.
5. Intellectual Property and Infringement
S.A. HÔTEL NEGRESCO holds the intellectual property rights and the rights of use to all accessible elements on the website http://www.lenegresco.com, including texts, images, graphics, logos, icons, sounds and software.
Photo Credits: Grégoire Gardette, Studio Jean-Philippe Nuel-Nicolas Matheus, Charles Bébèrt, Christophe Bielsa, Anthony Lanneretonne, Opéra Nice Côte d’Azur, Sordello, Marcel Jolibois, Antoine Gauvin – All rights reserved.
The content of this site is made available solely for personal consultation. Any reproduction, representation, modification, publication or adaptation, in whole or in part, of the site’s elements, by any means or process, is strictly prohibited without the prior written authorisation from S.A. HÔTEL NEGRESCO.
Unauthorised use of the website or any of its elements shall be considered an infringement and prosecuted in accordance with Articles L.335-2 of the French Intellectual Property Code.
6. User liability
Users are responsible for the risks associated with the use of their login credentials and password.
Passwords must remain confidential. In the event of disclosure, S.A. HÔTEL NEGRESCO declines all responsibility.
Users assumes full responsibility for their use of the information and content provided on http://www.lenegresco.com.
Any use of the service by the user which results in direct or indirect damage may lead to a claim for compensation in favour of the site http://www.lenegresco.com.
7. Limitations of Liability
S.A. HÔTEL NEGRESCO cannot be held responsible for any direct or indirect damage caused to the user’s hardware when accessing the site http://www.lenegresco.com, whether resulting from the use of equipment that does not meet the specifications outlined in Section 4, or the presence of a bug, or incompatibility issues.
S.A. HÔTEL NEGRESCO shall also not be liable for indirect damages (such as loss of market or loss of opportunity) arising from use of the site http://www.lenegresco.com.
Interactive sections (e.g., contact forms) are available to users. S.A. HÔTEL NEGRESCO reserves the right to remove, without prior notice, any content that violates applicable French law, particularly regarding data protection. Where applicable, S.A. HÔTEL NEGRESCO also reserves the right to initiate civil and/or criminal proceedings against the user, notably in cases involving racist, offensive, defamatory, or pornographic messages, whatever the medium used (text, photograph, etc.).
8. External Personal Data Protection Policy
8.1. General Provisions
Le Negresco (headquartered at 37, Promenade des Anglais, 06000 Nice) as data controller, places great importance on protecting and respecting your privacy.
Le Negresco builds trusting relationships with its clients: ensuring the security and confidentiality of personal data is an absolute priority.
Le Negresco complies with all applicable French and European regulations governing to the protection of personal data.
Personal data is used by Le Negresco to deliver its commitment to providing personalised services.
To ensure this, Le Negresco applies a strict data protection policy:
- Personal data is processed transparently, confidentially and securely;
- Le Negresco ensures continuous compliance with the French Data Protection Act of 6 January 1978, as amended (hereinafter referred to as the “LIL”), and the EU General Data Protection Regulation of 27 April 2016 (hereinafter the “GDPR”);
- Le Negresco has appointed a Data Protection Officer (DPO), declared to the CNIL (French Data Protection Authority).
8.2. Scope of This Policy
This policy applies to personal data processed by Le Negresco in relation to its clients and other data subjects, regardless of the format. (oral, written or electronic).
8.3. Identity and Contact Details of the Data Controller
As data controller, Le Negresco implements appropriate technical and organisational measures to ensure the protection and confidentiality of personal data, in accordance with the the French Data Protection Act and the GDPR.
8.4. Data Collection and Sources
All data is collected directly from the data subjects. However, Le Negresco may also process personal data derived from information provided by individuals or received from third parties.
Le Negresco undertakes to obtain consent from data subjects and/or to enable them to object to certain the use of their data, wherever necessary. In all cases, data subjects are informed of the purposes for which their data is collected.
8.5. Categories of Data Processed
Le Negresco may process some or all of the following data:
- Surname (and birth name);
- First name;
- Date and place of birth;
- Gender;
- Occupation;
- Personal and professional contact details;
- Passport/visa details if the person is also a guest at hôtel Le Negresco
- Information relating to the stay: reservation date, check-in and check-out dates, services used, special requests, preferences, phone records from in-room landlines.
- Bank details, payment methods;
- Exchanges with Le Negresco;
- Loyalty programme membership status;
- CCTV footage, access logs, or other security data;
- Information relating to your preferences and habits.
Some of this information may constitute sensitive personal data under current regulations (for example religious beliefs or health status). Le Negresco undertakes to process such sensitive data in accordance with the applicable regulations and to inform the data subjects accordingly.
8.6. Purpose of Data Processing
Le Negresco uses your personal data to:
- Provide tailored services;
- Enhance the client relationship by offering customised experiences, recommendations, and services, including consideration of health information for spa treatments;
- Manage loyalty programmes;
- Fulfil commitments to third parties involved in service organisation (travel agency, organiser, operators, employer etc.);
- Measure client satisfaction;
- Carry out promotional and direct marketing operations;
- Comply with legal and regulatory obligations.
These purposes have been duly brought to the attention of our Data Protection Officer (DPO) via the necessary preliminary formalities.
8.7. Targeted Advertising
With your consent where required, Le Negresco may use your personal data for marketing purposes (e.g., newsletters, event invitations, or promotional communications).
You may withdraw your consent and exercise your right to object at any time in accordance with regulations.
8.8. Cookies and Similar Technologies.
The website http://www.lenegresco.com uses cookie technology to assess and improve the website’s functionality.
Cookies identify your internet browser when you visit the website http://www.lenegresco.com.
In accordance with regulations, you may block cookies. However, if you do, you may not be able to use all functionalities of the website http://www.lenegresco.com.
8.9. Data Recipients
Le Negresco only communicates your personal data to authorised and specifically identified recipients as well as to state bodies as part of their official duties, and to judicial authorities upon request.
8.10. Data Retention Period
The personal data processed by Le Negresco is retained according to its purpose, in compliance with the applicable regulations, and archived in accordance with statutory limitation periods, notably tax, commercial, and accounting requirements.
8.11. Security
Le Negresco implements all appropriate technical and organisational measures to ensure the security and confidentiality of personal data processing.
To this end, Le Negresco takes all necessary precautions, having regard to the nature of the data and the risks involved in processing, to preserve data security and, in particular, to prevent it from being altered, damaged, or accessed by unauthorised third parties (including physical protection of premises, authentication procedures with secure personal access via confidential usernames and passwords, connection logging, encryption of certain data, etc.).
8.12. Data Transfers Outside the European Union
While Le Negresco generally stores data within the European Union, some service providers may be located outside the EU. In such cases, Le Negresco ensures that transfers comply with applicable legal standards and provide adequate protection (e.g., standard contractual clauses).
8.13. Your rights
Le Negresco takes all reasonable steps to ensure the accuracy and relevance of the personal data it processes.
In accordance with the applicable GDPR, you have the following rights:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restriction of processing;
- Right to object, particularly to the processing of your personal data for direct marketing purposes;
- Right to data portability, meaning the right to receive the personal data you have provided to Le Negresco in a structured, commonly used and machine-readable format and to transmit those data to another data controller;
- Right to request, obtain the list of recipient of your personal data;
- Right to lodge a complaint with the supervisory authority
- Right to define post-mortem data directives
You may exercise these rights by writing to the data controller:
S.A. Hôtel Negresco, 37 Promenade des Anglais, 06000 Nice, France
or by email at: dpo@lenegresco.com, with proof of identity (e.g., copy of ID or passport).
According to Article 17 of the General Data Protection Regulation, requests for data erasure is subject to the obligations imposed by the regulation, particularly regarding data retention or document archiving. The right to erasure may not override:
- The exercise of the right to freedom of expression and information;
- Compliance with a legal obligation (e.g., accounting records);
- Cases where data are processed for public interest purposes in the field of health, scientific, historical, or statistical research;
- The use of data for the establishment, exercise or defence of legal claims.
8.14. Contact
For any questions regarding this privacy policy or your personal data, please contact:
Data Protection Office – Le Negresco
9. Cookie Information Policy
Certain features of this website (hereinafter the “Site”) rely on services provided by third-party websites. These features place cookies that allow these sites to track your browsing.
These cookies are only placed with your consent.
You may view the nature of the cookies used, accept or reject them in full, or manage your preferences individually, cookie by cookie.
9.1. Definition of Cookies
Cookies are data stored on a user’s device (computer, tablet, smartphone, etc.) that allow the Site to transmit information to the user’s browser, which may then return information to the originating site.
Cookies enable the retention of state information over a given validity period when a browser accesses different pages or returns to the website later.
Cookies are useful as they allow a website to recognise a user’s device.
There are different types of cookies:
- Session cookies, which disappear as soon as the user leaves the Site;
- Persistent cookies, which remain on your device until their expiry or until deleted via the browser’s functions.
9.2. Cookies Used on the Site
The cookies used by S.A. HÔTEL NEGRESCO fall into several categories:
- Strictly necessary cookies: These are essential for the operation of the Site, such as booking functionalities. These cookies do not collect any marketing-related data.
- Functionality cookies: These recognise returning users and enable personalised features. The information collected is anonymous but may become identifiable if combined with other data. These may also be used for advertising purposes.
- Performance and analytical cookies: These collect data on how users interact with the Site (e.g., most visited pages, error messages). These do not collect personally identifiable information.
- Advertising or targeting cookies: These collect data about browsing behaviour and are typically placed by advertising networks. They are used to tailor online advertising.
- Third-party cookies: Le Negresco may use third-party services to enhance the user experience or to deliver advertising outside the Site. These third parties (e.g., advertisers or analytics providers) may also set cookies, which Le Negresco does not control.
To learn more about behavioural advertising and to manage your preferences, please visit the European platform https://www.youronlinechoices.com/uk/
9.3. Managing Cookies via Your Browser
You may configure your browser to block cookies. Most browsers offer custom cookie management, including acceptance or rejection on a case-by-case basis, and the ability to regularly delete cookies.
Cookie and preference management differs for each browser. Instructions can be found in each browser’s help menu.
Blocking cookies may limit access to certain pages or functionalities of the Site. Le Negresco shall not be held liable for such limitations.
Further information is available from:
- Google
- Firefox
- Windows
- Safari
The website of the CNIL (Commission Nationale de l’Informatique et des Libertés) offers practical advice on deleting cookies from your device depending on your browser.
9.4. Amendments
Le Negresco reserves the right to modify, update, or amend this cookies policy at any time without prior notice. Any updates will be published on this page and take immediate effect.
9.5. Contact
For any questions regarding this cookies policy, please contact us at:
S.A. HÔTEL NEGRESCO, 37 Promenade des Anglais, 06000 Nice, France
Email: dpo@lenegresco.com
Latest version June 2025
10. Personal Data – Newsletter Subscription Management
Sending the newsletter constitutes a processing of personal data managed by Hôtel Le Negresco and its partners.
10.1. Data controller
The data controller is S.A. Hôtel Negresco, with registered office at 37 Promenade des Anglais, 06000 Nice, France, represented by Mr. Lionel Servant, Managing Director,
10.2. Purpose of Processing
The purpose of the processing is to manage newsletter distribution, including subscription management and statistical analysis.
10.3. Legal Basis
In accordance with Article 6 of the General Data Protection Regulation (Regulation EU 2016/679), the legal basis for this processing is user consent.
10.4. Categories of Data Processed
The data processed within this context includes:
- Email address
- Date of subscription
- Usage statistics related to the newsletter
10.5. Mandatory Nature of Data Collection
Providing an email address is mandatory for receiving the newsletter.
10.6. Automated Decision-Making
This processing does not involve any automated decision-making.
10.7. Data Subjects
This processing concerns only individuals who subscribe to Le Negresco’s newsletter.
10.8. Categories of Data Recipients
The recipients of personal data may include:
- Sales department
- Accommodation department
- Reservations department
- Food & beverage department
- N Le Spa
- N La Plage
- Authorised Negresco partners
10.9. Data Transfers Outside the EU
Le Negresco processes and stores your personal data within the European Union. However, some service providers may be located in countries outside the EU, in which case personal data may be transferred to those countries. Le Negresco ensures such transfers are compliant with applicable regulations and offer an adequate level of protection for privacy and fundamental rights.
10.10. Data Retention Period
Le Negresco retains email addresses as long as the data subject does not unsubscribe (via the unsubscribe link integrated into newsletters) and in accordance with statutory deadlines.
10.11. Your Rights
You have the right to access, rectify, delete, object to, restrict processing of, and port your data. You may also request information about data recipients.
10.12. Exercising Your Rights
You may contact the Data Protection Officer (DPO) for any claim or request to exercise these rights by email at dpo@lenegresco.com or by post at:
Hôtel Le Negresco, Data Protection Officer,
37 Promenade des Anglais, 06000 Nice, France
10.13. Complaints to the CNIL
If, after contacting us, you believe that your rights regarding your personal data have not been respected, you may lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés — the French Data Protection Authority).
11. Applicable Law and Jurisdiction
Any dispute relating to the use of the website http://www.lenegresco.com shall be governed by French law. Jurisdiction is exclusively attributed to the competent courts of Paris.
12. Disputes
In the event of a dispute between a consumer and a professional, both parties shall endeavour to reach an amicable settlement.
Failing an amicable agreement, the consumer may refer the matter, free of charge, to the consumer mediator to which the professional belongs, namely the Association des Médiateurs Européens (AME CONSO), within one year of the written complaint
The referral to the consumer mediator may be made:
- Either via the online form available on the AME CONSO website: www.mediationconso-ame.com;
- or by sending a letter to:
AME CONSO
11 Place Dauphine – 75001 PARIS, France.
13. Main Applicable Laws
- Law No. 78-17 of 6 January 1978, as amended by Law No. 2004-801 of 6 August 2004, relating to information technology, files, and civil liberties.
- Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy.